Chapter 4:
Woman use language, just like me do, to make points and solve problems. however, they also use talking as a way of discovering what they want to say; and sometimes they talk about their feelings in order to sort things out, as a means toward eventually feeling better. At other times, women feel a need to share and express their feelings, simply as a mean to get closer, to experience greater intimacy.
Men don't instinctively understand these various approaches, because men tend to use language primarily as a way of making points. When men talks about problems, they are generally looking for solutions. A man mistakenly assumes that when a woman talks about her feelings and problems his role as listener is to efficiently assist her in feeling better by offering her solutions. Like a fireman in an emergency situation, he is impatient to gets the fire and put it out as quickly as possible. When she is upset, he wants to put out the fire of her feelings by giving solutions.
Learning to listen patiently - and not just passively - is a new skill for men. yet repeatedly men report hat keeping quiet and resisting the strong tendency to interrupt a woman with solutions has dramatically improved their relationships. Their partners are much happier and appreciative. Lucky is the man who discovers that satisfying a woman's need to communicate and be heard is the most important requirement in making relationships loving and harmonious. When a man is a good listener, a woman can repeatedly find the place in her heart that is capable of loving him and embracing him just the way he is.
Lesson learned: Listen. You don't have to find a solution for all the problem. The act of listening is more important than the solution.
Guess that's why lots of people say communication is the best remedy for all problems couples faced. If you learn to talk to each other with no hidden agenda, listen to each other, let it all out, don't bottle it inside, talk it all out, more marriage could be saved.